A few days back, one of my friends suggested me to watch the movie Outsourced. I watched it and liked it (liked it should be read in comparison to “loved it”). The movie was based on outsourcing American jobs to India. An American telemarketing manager lost his job in US and he was given a choice of going to India and train people there or just let go his current job.
Yesterday, I came across this great reality TV series 30 days about outsourcing. Chris Jobin, 37, a computer programmer from New York is laid off from his job. He came to know that his job has been outsourced to India. He decides to go to India and live there 30 days to find his job but he couldn’t (he’d need “Indian experience,” he’s told). He ends up working as a telemarketer in a call center.
The most interesting part about this social experiment was how Chris’ mind changed over these 30 days.
When initially he heard that he got laid off and his job has been outsourced to Bangalore-India, he was very frustrated and angry on the Indians who were getting his job. Well, that’s a natural human behavior, anyone would have reacted the same. Chris thought that the only reason the jobs were getting outsourced was because of the cheap labor. His father argued about this at dinner and said “I think it’s a good thing. I think it’s going to create a growth market and a place to sell American products and services. If companies don’t take advantage of cheaper labor resources, then they become less competitive, they disappear, and the jobs disappear with them.”
While working in India for 30 days, he saw how Indian economy was catching up, how India was exactly the same as 1980’s US. He was amazed to see that 16 people were being fed by his single job outsourcing. This completely changed his mind. He realized that people who were doing his job were not even aware of the job losses in US. And it was wrong to get angry on these people, it’s not their fault. The people who decide to outsource American jobs are the billionaire executives, VPs and CEOs.
Well you wouldn’t get the complete picture unless you see this episode yourself. Here it is.